Question 1

What kind of paints do you use?

Accepted Answer

I use only highest quality professional artist grade heavy body acrylics.

I also varnish all of my paintings in the end using professional archival grade gloss varnish. This will protect the paintings from any UV damage.
If taken care, these paintings are meant to last a lifetime and more.

Question 2

How should I clean my paintings?

Accepted Answer

You can dust your acrylic paintings with a soft dry cloth or a very soft fine brush. 
​Do Not use household cleaning agents.
​

Question 3

Are there any precautions that I need to take to safeguard the paintings?

Accepted Answer

Yes! Take precautions so that the painted surface does not come into contact with glass or plastic surface. Overtime, the glass/plastic surface will stick to the acrylic surface and lift off paint, thereby permanently damaging your painting.​
 When framed, if you need to have the glass on, avoid contact between the painting surface and the glass surface using a mat board.
 
Also, avoid leaning canvas on sharp corners. This may cause permanent dents on the Canvas surface.

When moving, securely package the painting in boxes and do not lay them flat.

Question 4

Why have you listed sold out items in your shop?

Accepted Answer

It is an opportunity for customers to peruse through all of my previous artworks and see if there is any element or color scheme in there that inspires them for a commissioned piece.

All artworks, since handmade, are unique and will never be the same as one another.

Question 5

What is your return policy?

Accepted Answer

In order to keep the prices as low as possible for the customers, I accept no returns or exchanges unless the artwork is damaged in transit. Thank you for understanding.

Question 6

What is the process to get a customized art piece?

Accepted Answer

Please visit this page for more details.

Question 7

Do you charge for shipping?

Accepted Answer

Shipping artwork to US and Canada is free.

I do offer shipping to all other countries with an extra charge. My website currently shows all shipping as free during checkout. Please use contact page to contact me to get the exact shipping price if the destination country is other than Canada or USA.

Swetha Studio

Frequently Asked Questions